We hope you love your Lily & Scooter pieces, but understand if you change your mind, or it’s not what you thought it would be.

All merchandise purchased at may be returned within 14 days upon receipt for an exchange or refund. All orders returned 14 + days will be accepted for exchange only. 

Please note that all Lily & Scooter products are individually crafted by skilled artisans. Slight variations add to the unique beauty and personality of each piece. We also have made every effort to display as accurate as possible the colors of our products that appear on the website. However, colors also depend on your monitor and we cannot completely guarantee that your monitor’s display of any color is completely accurate.

All items returned must be in the same condition in which it was received. We will not accept returns of used or soiled merchandise. We have the right to deny a credit if the merchandise returned does not meet our return policy requirements.


For any additional questions about us or our products, please feel free to email us below or directly at